[vc_row css=”.vc_custom_1664051877216{border-top-width: 40px !important;}”][vc_column][vc_custom_heading text=”Brassage understands your concerns and has tried to answer all the common queries that pop up in the mind of
our clients. For further assistance please connect to our support team.” font_container=”tag:p|font_size:15|text_align:center|line_height:2″ google_fonts=”font_family:Nunito%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal”][/vc_column][/vc_row][vc_row css=”.vc_custom_1664059871275{padding-bottom: 30px !important;}”][vc_column][vc_tta_accordion color=”white” c_position=”right” active_section=”1″][vc_tta_section title=”Can I Place An Order With My Smartphone?” tab_id=”1664056975202-018d4f16-fa11″][vc_custom_heading text=”Yes, you can browse our website and can surf through the designs and available items and place your order conveniently through your mobile device.” font_container=”tag:p|font_size:14|text_align:justify|color:%23000000|line_height:2″ google_fonts=”font_family:Nunito%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal”][/vc_tta_section][vc_tta_section title=”How Do I Cancel My Order? Can I Change An Already Placed Order?” tab_id=”1664056975209-f94e382b-3bc8″][vc_custom_heading text=”At Brassage, we provide you with ultimate flexibility with your purchases, and you can cancel your order anytime before the dispatch of the products. Moreover, if you have placed a wrong order or want to change the quantity of items, feel free to speak to our customer support team. We are present 24×7 to support you with our services.” font_container=”tag:p|font_size:14|text_align:justify|color:%23000000|line_height:2″ google_fonts=”font_family:Nunito%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal”][/vc_tta_section][vc_tta_section title=”Does Your Website Update About The Out Of Stock Items?” tab_id=”1664057451133-a55bd234-8385″][vc_custom_heading text=”We have a dynamic team that keeps on updating the products’ availability/non-availability within a short time frame. If you find your favourite item running out of our stocks, you can press the “Notify Me” button, and we will make sure to alert you once the item is replenished in the store.” font_container=”tag:p|font_size:14|text_align:justify|color:%23000000|line_height:2″ google_fonts=”font_family:Nunito%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal”][/vc_tta_section][vc_tta_section title=”How Does Brassage Process The Orders Received?” tab_id=”1664057558475-1676f055-3245″][vc_custom_heading text=”Once the customers place their orders, our back-end team notifies the respective sales team, and the order is packed and dispatched to the address at the earliest possible time. We have a delivery span of 3-10 days depending on the distance from our warehouse.” font_container=”tag:p|font_size:14|text_align:justify|color:%23000000|line_height:2″ google_fonts=”font_family:Nunito%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal”][/vc_tta_section][vc_tta_section title=”What Are The Company’s Policies If A Customer Complains of Damaged Or Missing Products?” tab_id=”1664057557852-b0360795-1cee”][vc_custom_heading text=”Customer satisfaction is our priority, and Brassage has taken optimum care of this through its liberal Return & Refund policies. If you receive a wrong order or a damaged item or if something is missing in your parcel, calm down as we have a quick solution to it. Just take the pictures of the damaged or wrong item and connect with our customer support team. We will replace the order or initiate a refund to the payment source as per the customer’s demand. Terms and Conditions Apply!” font_container=”tag:p|font_size:14|text_align:justify|color:%23000000|line_height:2″ google_fonts=”font_family:Nunito%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal”][/vc_tta_section][vc_tta_section title=”What If I Stay Dissatisfied With The Product’s Quality?” tab_id=”1664057555925-e02f8669-05a6″][vc_custom_heading text=”Although it’s rare, Brassage has still curated some provisions for dissatisfied customers. You can tell us what you didn’t like about the product and place a return request. After complete scrutiny of the order, we will initiate the refund for the items.” font_container=”tag:p|font_size:14|text_align:justify|color:%23000000|line_height:2″ google_fonts=”font_family:Nunito%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal”][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]